At ACorps, our concierge security officers understand that they never get a second chance to make a great first impression.
We ensure our concierge security officers are smartly attired in uniform and that greetings are finely tuned to convey respect and professionalism.
ACorps concierge security officers maintain consistent performance through periodic refresher training that include practical reviews.
You can count on ACorps concierge security officers to leave a positive and lasting impression on your customers, employees, visitors and the public.
ACorps provide a range of concierge security services to clients across a broad range of industries and market segments. We develop ground breaking concierge training programs designed around your building's unique concierge, customer care and safety needs.
ACorps' concierge training initiatives are designed to improve the essential skills and competencies of our employees through learning modules that include:
- A Winning First Impression
- Meeting and Greeting
- Improve your Interpersonal Skills
- Improve Your Telephone Skills
- Providing an Exceptional Customer Experience
- Customer Loyalty
- Personal Grooming & Hygiene
- Access Control
- Security & Safety
- Building Emergencies & Evacuation
- Elevator Entrapment
- Fire Safety
- Fire Command Station Orientation
- Building Evacuation Protocol
All ACorps concierge security personnel are licensed security officers and are cross trained to help enhance to security and safety environment of your facility.
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ACorps Security Services
One Rockefeller Plaza, 10th Floor
New York NY 10020